Terms and Conditions

Payment

Credit and debit cards are accepted online. If you would prefer we can also accept your card details over the phone. Please call +44 (0) 7950 549401

Orders taken online are processed by Stripe. Stripe is a payment provider certified to PCI Service Provider Level 1. This is the most stringent level of certification available. 

We do not store your financial information on our servers or anywhere in our system.

All of our prices are in GBP (£ Sterling). If you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card.

In order to prevent fraud, if we have any queries about the validity of any card details given we will contact the customer to confirm. If we are unable to make contact with the customer the order will be considered cancelled.

Prices

Prices on items listed on the site are subject to change without notice. We try our best to ensure all information is correct but sometimes we miss something. If a price has been incorrectly shown on the site Stephanie Ray is not bound to honour this. The customer will be contacted and will be able to decide if they wish to continue with the purchase at the correct price.
However, once an order has been placed and accepted the price will not change.

Description

Sizes are accurate within reason. Variations may occur due to the handmade nature of the goods. Colours may vary from illustrations due to variations in computer monitors.

Intellectual Property

By entering/ using this site, you acknowledge and agree that all content is protected by copyright, design rights and trademark rights as applicable, which are owned by Stephanie Ray.
You agree that you will not (nor assist or facilitate a third party to) commercially exploit or create derivative works from the products and other content on this site.

Resale

You will not resell or offer for resale any goods from this site, in any country.  

Please email steph@stephanieray.co.uk if you would like to become a stockist

General

These terms and conditions are subject to alteration by us without notice.

Governing Law

These Terms & conditions are applied under the Law of England, and the English Courts shall have jurisdiction.